IP comfort
Crystal-clear calls, with no channel limitations and no need to install a switchboard at the customer's premises. Everything is paperless.
Advanced features
IP telephony unlocks numerous possibilities, such as the ability to record calls, customise the telephone greeting, opening hours, caller ID, and more.
Appointment or reminder
Ubicentrex is a telephone operator that can provide you with geographic, mnemonic, premium rate numbers, etc.
Two methods for handling calls
IP telephones
- Quick installation
- PoE compatibility
- Can be deployed on a large scale across multiple sites
- Plug and Play
The telephone extensions are IP phones, which means that they simply need to be connected to the network to work properly. They allow you to receive calls, handle multiple calls simultaneously and transfer calls free of charge to another extension, whether it is in the next office or on the other side of the world.
On a computer
- Caller ID display
- Call log retrieval
- Statistical tools
The telephony experience is enhanced via the Ubicentrex interface. It allows you to handle dozens of calls simultaneously, automatically assign calls to call centre agents, manage each number individually, and extract numerous statistical reports.
Telecom operator
declared to Arcep
The French telecommunications regulatory authority, Arcep, has recognised Ubicentrex as a telephone operator assigned numbers. As such, we manage tens of thousands of numbers and can offer our customers a number tailored to their needs.
Customisable SDA numbers
You can open an SDA number for yourself or your customers. This number will enable you to retrieve calls via call forwarding and process them in Ubicentrex.
Customised pre-hook
Adjustable timings
Ability to create IVRs
VIP numbers
Call recording
GDPR compliance
2 532 694
calls answered per month
867
connected call centre staff
1 865
