You’ve just created your call center or virtual secretary business and you’re unsure how to build a solid client base?

Subcontracting can be a powerful lever to develop your activity. It allows you to quickly find clients, gain experience and secure income while you work toward building your own full client portfolio.

Subcontracting with Ubicentrex

We work with call centers of all sizes.
As a result, we frequently receive subcontracting requests from call centers whose call flow becomes too high for them to manage internally.

We connect them free of charge with newly established virtual secretaries or call answering services looking for clients.
It is then up to both parties to define the terms of their collaboration.

The Benefits

Gain real experience

You build experience by handling overflow calls from other call centers.

Thanks to Ubicentrex, the subcontractor and the main call center can configure multiple call routing parameters.
For example, you can decide to subcontract a call when the waiting time exceeds 30 seconds in the main center.
The call is then automatically redirected to your telephone answering service so you can take over.

Grow your professional network

This helps you get visibility in the industry and expand your professional network.
As we explained in this article, word of mouth is essential for finding new clients.

Learn the software at your own pace

Subcontracting allows you to get familiar with the software slowly.
So when the time comes to manage your own clients, you’ll be fully operational and autonomous.